Egypt, Cairo, Global Business Solutions+

ServiceNow Senior (ITSM) Application Engineer / Developer

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Responsible for the overall ServiceNow ITSM application Development, which includes, maintenance, enhancements, and project involvement including the set-up of interfaces with other applications / platforms.
  • Implements the principles to be able to perform the necessary tasks to design, develop, and customize applications.
  • Align with the Manager, Architects, and/or co-Developers on the corresponding technical design and ensures that the deliverables meet quality standards.
  • Provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are used at all times.


  • Bachelor in Engineering, Computer Science, Information Technology or any relevant field.
  • Proven 5 years of overall work experience any relevant field.
  • Fluent English speaker with excellent communication skills and teamwork abilities
  • Proficient user of MS Office applications 
  • Mandatory Experience as a ServiceNow System Administrator, Senior ServiceNow Developer incl. interfaces, ServiceNow ITSM & JavaScript.
  • Preferrable experience in ITIL V3/V4 Foundation, Scrum, UI, SQL, HTML, CSS, XML and structuring programming concepts

Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.

JOB ID: 23047851
Contract & Job type: Full Time, Regular
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Performance bonus / Incentives
Performance bonus / Incentives Development opportunities
Development opportunities Company transportation (or allowance)
Company transportation (or allowance) Smart work / Flexible working arrangements
Smart work / Flexible working arrangements International career opportunities
International career opportunities Employee recognition programs
Employee recognition programs Company car