Philippines, Makati, Global Business Solutions+

Junior License Management Process Specialist

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Support the global dx License Management Team with administrative, documentation, and quality-control-tasks to build up Henkel's Software Asset Management (SAM) tool and roll out the process to the organization
  • Handle the Global License Management and License Review process
  • Configure Software Models for License Compliance Measurement in SAM Tool
  • Create, import, and execute quality gate; Update license entitlement records in the SAM tool
  • Act as a license management contact for requests addressed to license management team; Resolve tickets and tasks in the SAM tool
  • Design and update information and training materials for SAM in SharePoint 


  • Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology, or related courses
  • Minimum of three (3) years of IT-related experience (ServiceNow, IT Project Management/Coordination); Preferably with experience in handling Software Asset Management tools (such as ServiceNow SAM Pro, Flexera, and Apptio), Configuration Management Database (CMDB), or IT Service Management applications
  • Preferably with experience working with stakeholders from other regions
  • Excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment
  • Able to implement on-time and to handle multiple priorities in an agile environment (specific to Project Management)
  • Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24066258
Contract & Job type: Regular - Full Time
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Health Insurance
Health Insurance Life Insurance
Life Insurance Accident & Travel insurance
Accident & Travel insurance Retirement / Pension plans
Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs