Data Protection Statement
1. General
Henkel Australia Pty Ltd and Henkel New Zealand Limited (Henkel, we, our) take our obligations under the Privacy Act 1988 (Australia) and the Privacy Act 1993 (New Zealand) (both, the Act), very seriously, and aim to protect the privacy of all visitors to this website.
This Privacy Statement describes the information we collect from this website and how it might be collected, used and kept secure.
Any changes to this Data Protection Statement will be published on this page. This enables you to inform yourself at any time about which data we are collecting and how we use such data.
This Data Protection Statement does not apply to websites accessible via hyperlinks on Henkel websites.
2. Collection, use and processing of personal data
Name of the responsible entity:
Australia: Henkel Australia Pty. Ltd. (Head Office)
New Zealand: Henkel New Zealand Limited
Address of the responsible entity:
Australia: 135-141 Canterbury Road, Kilsyth, VIC 3137, Australia
New Zealand: 2 Allens Road, East Tamaki Auckland, New Zealand
(a) Personal Information
(b) Use Data
More information, including how we collect and use the information in these categories, is set out below.
(a) Personal Information
Personal Information is defined by the Act as information or an opinion that can identify or reasonably identify an individual. We may collect Personal Information you provide to us, such as through the use of an on-line form or an email you send to us that includes your details.
Henkel only uses Personal Information we collect in accordance with Australian and New Zealand privacy laws and our Privacy Policy, which may be found here.
(b) Use Data
We also collect additional information when you visit our website, such as the name of your internet service provider, your IP address, your internet browser, your computer’s operating system, the website from which you came to our site, the web pages that you view on our website and, if applicable, search terms you may have used to find our website (all, Use Data). However, we only collect such Use Data on an anonymous basis and never associate it with your Personal Information.
Henkel uses Use Data primarily to provide this website to the users and to ensure the proper functioning and security of this website. Any further processing of the data only occurs on the basis of other statutory duties or permissions or if the respective user has provided consent to Henkel.
Henkel stores and processes Use Data specifically for the following purposes:
When users visit the website, Henkel automatically collects and stores certain Use Data. This includes: the IP address or device ID allocated to the respective end-device which we need for transmitting requested content (e.g. especially content, texts, images as well as data files provided for downloading, etc.), the activity of users in the context of the website, the type of respective end-device, the type of browser as well as the date and time of use.
Henkel also uses this Use Data for improvements to the website’s presentation, features and functionalities as well as general administration tasks.
Henkel stores this Use Data for a maximum of 7 days for the purpose of recognizing and pursuing misuse.
Henkel deletes or anonymizes the Use Data, including the IP addresses, without undue delay as soon as the Use Data are no longer needed for the above-mentioned purposes.
The processing and use of the Use Data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the provision of the website; or (2) Henkel has an overriding legitimate interest in ensuring and enhancing the functionality and error-free operation of the website and that it is tailored to the users’ needs.
Recipients of the Use Data may include members of the responsible internal departments, other related bodies corporate of Henkel, external service providers (e.g. for hosting and content management, marketing agencies, other third party providers), or authorities in the exercise of their respective duties and powers, for example, in the event of an official request on their part, or if necessary to establish, exercise or defend Henkel's rights, and current or future acquirers of Henkel companies in the event of a business transaction, such as a sale, merger or acquisition.
3. Further Personal Data processing
Contact our company - contact form
You may have provided your Personal Information via our “Contact our company” contact form. Any and all Personal Information is treated in accordance with Henkel’s Privacy Policy.
4. Cookies, Pixels, Fingerprints and similar technologies
This website uses cookies and similar technologies. Cookies are small units of data temporarily stored on the hard disk of your device by your browser that are necessary for using this website. A cookie often includes a unique identifier, which is a randomly generated number stored on your device. Some expire at the end of your website session; others remain on your device for longer. Technically necessary cookies will be used automatically. Other cookies (or similar technologies) will only be applied based on your prior consent.
There are different types of cookies. First-party cookies are those placed by the website visited and can only be read by that website. Third-party cookies are those placed by other organizations that we use for various services. For example, we use external analytics service providers that place cookies on our behalf to tell us what is liked or not liked on our website. In addition, the website you visit may contain embedded content from, for example, YouTube, which in turn may set its own cookies.
A pixel is usually no more than 1-pixel x 1-pixel transparent image, that is placed on the website to collect data such as IP address, type of browser, time of access, or previously set cookies for the purpose of content personalization or making browsing more efficient and easier. They are often used in combination with cookies as pixels are generating and managing cookies.
Provided you have consented, this website will collect data regarding a device’s operating system, browser, language, installed fonts, IP address, plugins and further information. In doing so, a device can be re-identified for user-relevant marketing purposes.
You can find more information on the Cookies and other technologies used by this website and their purposes on our website under “Cookies” and “Cookie settings”. There, you can also withdraw your consent at any time with immediate effect by disabling the respective cookie setting.
5. Your Data Subject Rights / Data Protection Officer
At any time, you may assert the right to access your data. Additionally, provided that the respective requirements are met, you may assert the following rights:
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to lodge a complaint with the respectively competent data protection supervisory authority
- Right to data portability (as of May 25th 2018)
Right to object:
In case of processing activities involving your personal data that are carried out on basis of a legitimate interest of Henkel, you have the right to object against such processing of your personal data at any time for reasons resulting from your specific situation. Henkel will stop that processing unless Henkel can prove important reasons for the processing which deserve protection which outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend against legal claims.
Should you have given your consent to the processing of your personal data, you can withdraw it at any time with effect for the future.
You are also entitled to review any Personal Information we may have about you, and advise us of corrections to that information.
Inquiries should be made by e-mail to our Privacy Compliance Officer, at infomail-au@henkel.com.