washing hands

Together against Corona

The world is facing an enormous challenge. The global corona pandemic has an impact on each and every one of us, on all areas of our lives – and of course it impacts the economy and our company. The situation is unpredictable and challenging. This makes it all the more important that we stand together in these times, that we work together to slow down the spread of the corona virus and to master the challenge. Our highest priority is the well-being of our employees, our customers and our partners. We do everything we can to ensure their safety and health, be it on site or in the home office – while at the same time ensuring the continuity of our businesses, to continue supplying our customers in the industrial business with important products and technologies. And to be able to continue to offer our important consumer products, such as detergents, cleaning products, shampoo, soap or shower gels.

Henkel is committed to help addressing this unprecedent challenge. We want to make a contribution, and therefore we launched a comprehensive global solidarity program – including financial donations, product donations, the production of hand disinfectants as well as increased and ongoing safety measures for our employees. 

We take action to live up to this commitment, today and in the future as the situation evolves. We will keep you informed – on this website or via our social media channels!

For our customers, partners and suppliers

To prevent the further spread of the coronavirus, we have taken rapid and comprehensive measures to ensure the safety of our employees, customers, partners and suppliers. Despite the constantly evolving nature of this situation, we are making every effort to mitigate potential shortages and delivery delays and we fully focus on protecting business continuity for you. Our procurement, supply chain and operations teams are working diligently to continue servicing your needs.

We have access to numerous resources, and we are currently activating these resources to meet your needs in the best way possible. You can count on us to leverage our expertise, our multiple-sourcing strategy and our global production network while making every conceivable effort to meet your demand to the greatest extent possible. Our aim is to keep critical areas in our facilities open and staffed, and to keep operating the vast majority of our manufacturing sites around the globe to make sure we are at your service.

However, the current situation and the rapid development of the pandemic worldwide make mid-to-long-term assessments rather difficult – and these dynamics can potentially affect supply stability very suddenly. We will do everything we can to keep meeting your needs. We would appreciate your support by informing our Henkel customer service proactively in case you face unforeseen demand changes or supply issues.

We hope that your teams and their families stay safe in these more-than-challenging times. We are confident that we will be able to work through this together.

Henkel Australia and New Zealand: We Care, We Act

At Henkel, we are committed to being a trusted partner to our stakeholders and a responsible corporate citizen within our communities.

Henkel Australia and New Zealand has set up a Crisis Management Team to provide leadership and guidance during this period. Our top priority is to safeguard the health and safety of all our employees, adhere to government directives, and leverage our global network and multiple sourcing strategy to meet our customers’ needs.

All our plants are operating as usual. At all our sites and for all our businesses, we have implemented extensive safety, hygiene and social distancing measures to protect our employees and prevent the spread of coronavirus at our premises. These measures include:

  • Flexible work-from-home arrangements wherever possible
  • Maintaining a skeleton crew with teams that work on split shifts
  • Staggered breaktimes
  • Using online tools for virtual meetings and discussions
  • Providing confidential 24-hour counselling service via the Employee Assistance Program.

For Adhesive Technologies, we support our customers both virtually and through on-site consulting while strictly observing social distancing guidelines. This includes delivering online technical trainings and webinars.

Beauty Care wants our consumers to be able to look and feel their best, even if they are at home. Our team of qualified hair and home colour specialists is here to answer any questions and offer advice on DIY colouring, care and styling. Consumers can easily get in touch with us through our consumer advice line and digital platforms such as Facebook or Instagram.

In Laundry and Home Care, we are working hard to enable the product availability of our cleaning products on the shelves to meet the demand of our consumers. We have also donated 10,992 units of Fab and Cold Power products to Foodbank Australia to support Australians in need. This contribution is an extension of our collaboration with Foodbank in January when we donated more than 15,000 units of Cold Powder detergents in January 2020 to support the victims of the Australian Bushfires.

Daniel Rudolph, President of Henkel Australia and New Zealand, said, “I truly appreciate our teams all across the company for doing their part to overcome challenges and adapt to the new Covid-19 normal, especially in working together to meet our customers and consumers’ needs.”

East Tamaki, New Zealand

During the first days of the lockdown in New Zealand, sanitizer and disinfectant were almost impossible to acquire all around the world. Vai Lolohea, Safety, Health and Environment Quality Advisor in East Tamaki, New Zealand, worked tirelessly to support the local crisis management teams and ensure the Henkel Adhesive Technologies manufacturing team was taken care of from a safety and mental well-being perspective. Vai investigated and assisted in the production of a small batch of sanitizer based on the WHO recipe for the manufacturing team to use during very stressful times. At the same time, she made sure that the Beauty Care and Laundry & Home Care teams had masks, gloves and sanitizers – some of them sourced from Henkel Japan.

Vai Lolohea, Safety, Health and Environment Quality Advisor in East Tamaki, New Zealandnd

Vai Lolohea, Safety, Health and Environment Quality Advisor in East Tamaki, New Zealand

The 3D Printed wall in the Henkel Innovation and Interaction Centre, made from Loctite products and designed by Jennings Design Studio, Dublin and Aectual, Netherlands

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